Your trust is our greatest asset. This policy transparently explains how the information you provide on the 1ex bet platform is collected, stored, and used.
Privacy Policy Highlights at a Glance
Welcome to 1ex bet. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or mobile app, you automatically agree to the terms of this policy.
1ex bet believes privacy is a fundamental right. We treat your information with respect and never use it beyond what is necessary. This Privacy Policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards.
This policy applies to all 1ex bet services, including our website, mobile app, live chat support, and email communications. Third-party websites or payment gateways may have their own privacy policies, for which we are not responsible.
1ex bet collects various types of information — some provided directly by you, some collected automatically, and some received through third parties.
| Data Type | Example | How We Collect Information |
|---|---|---|
| Introductory Information | Full name, date of birth, national ID number | Registration & KYC Forms |
| Contact Information | Email, phone number, address | Registration Form |
| Financial Information | BKash/Nagad number, transaction history | Deposit/Withdrawal Processing |
| Technical Information | IP address, device type, browser information | Logged automatically |
| Usage Data | Betting history, favorite games, session duration | While Using the Platform |
| Communication Records | Support chat and email correspondence | When Using Customer Support |
1ex bet uses your information only for the specific purposes listed below. We never use it for anything beyond what is stated here:
Your data is always processed on a valid legal basis — whether that is your consent, the fulfilment of a contract, or our compliance with legal obligations.
1ex bet does not sell or rent your personal information to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:
1ex bet uses various types of cookies and tracking technologies to enhance your browsing experience and ensure the platform functions properly:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain services.
How long we retain your data depends on its type and applicable legal requirements. All data is stored while your account remains active. After account closure, we are legally required to retain certain information for specified periods.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction Records | 7 years after the last transaction |
| KYC Documents | 5 years after account closure |
| Customer support conversations | 3 Years |
| Marketing Consent Records | 3 years after consent withdrawal |
| Technical Log Files | 1 Year |
Once the retention period expires, data is securely deleted or anonymised. Data relevant to ongoing legal disputes may be retained for an extended period.
You have the following rights regarding your personal information. To exercise any of these rights, please contact our support team:
1ex bet uses industry-standard security technology to protect your personal information. Our security framework operates on multiple layers:
Please note that no transmission over the internet can be guaranteed to be 100% secure. Keep your account password strong and never share it with anyone. If you notice any suspicious activity, contact us immediately.
1ex bet strictly enforces an 18+ policy. We never knowingly collect personal information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has registered on 1ex bet, please support@1exbet.ws. We will resolve the matter as quickly as possible.
1ex bet reserves the right to update or amend this Privacy Policy at any time. For significant changes, we will:
Continuing to use the platform after any policy update constitutes acceptance of the revised policy. We recommend visiting this page regularly to stay informed.
If you have any questions or concerns about our Privacy Policy, please don't hesitate to get in touch. Our data protection team is ready to assist you.
Your data is secure — join 1ex bet with confidence and enjoy the best betting experience.