1ex bet Terms & Conditions — Know Before You Play

1General Terms & Applicability

These terms and conditions apply to the 1ex bet platform and all its services. They come into effect whenever you use the 1ex bet website or app. All 1ex bet services — Sports Betting, Live Casino, virtual games, and promotional offers — are covered under these same terms.

1ex bet reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

2Account Registration & User Responsibilities

To register with 1ex bet, you must provide accurate and complete information. Your name, date of birth, email address, and phone number must all be truthful. Accounts created with false information may be closed at any time, and any funds deposited will not be refunded.

Each person may open only one account. If multiple accounts are found under the same individual, all accounts will be closed and all bonuses forfeited. You are solely responsible for keeping your account password and login credentials confidential.

• Providing accurate and truthful information at registration is mandatory
• Only one account per person is allowed
• Do not share your account login details with anyone
• Report any suspicious activity on your account to us immediately
• KYC verification may be required before completing registration

3Age Verification & Eligibility

1ex bet strictly enforces an 18+ policy. No one under the age of 18 in Bangladesh may register or place bets on this platform. 1ex bet may request a National ID or passport to verify age at registration or at any point thereafter.

If an account holder is found to be under 18, the account will be closed immediately. All funds and winnings in that account will be fully forfeited. In addition, the following individuals are also prohibited from using 1ex bet:

• 1ex bet officers, employees, and their immediate family members
• Residents of regions where online betting is prohibited
• Individuals whose accounts have been previously closed

4Deposit, Withdrawal & Payment Policy

Deposits at 1ex bet can be made via bKash, Nagad, Rocket, and other approved payment methods. There are no deposit fees. Minimum deposit amounts and maximum limits are displayed on the platform and are subject to change.

A fully verified (KYC) account is required to make withdrawals. Withdrawals can only be made to the same payment method used for the deposit. Wagering requirements must be met before any bonus funds can be withdrawn.

• No service charge on deposits
• Payments from third parties are not accepted
• Accounts may be temporarily suspended in the event of suspicious transactions
• Minimum withdrawal amount as per the rules stated on the platform
• We monitor all transactions to prevent money laundering

5Betting Rules & Settlement

Once a bet is confirmed on 1ex bet, it cannot be changed or cancelled. Always review the odds and conditions carefully before placing a bet. For live betting, odds may change at any moment — the odds at the time the bet is confirmed are final.

If a match or event is cancelled, stakes are generally refunded. However, different rules may apply if the event is cancelled after it has started or if a significant portion has been played. 1ex bet reserves the right to void any bet recorded at incorrect odds due to a system error.

• Confirmed bets cannot be cancelled or modified
• Cash-out option is available under specific conditions when offered
• 1ex bet reserves the right to void bets in the event of a technical error
• Winnings will be forfeited if match-fixing or manipulation is proven
• 1ex bet's decision is final in any dispute over results

6Bonus & Promotional Offer Terms

1ex bet offers welcome bonuses, reload bonuses, free bets, and special promotional offers from time to time. Each bonus comes with its own specific terms, which are detailed on the offer page. These general terms apply to all bonuses.

Bonus funds cannot be withdrawn directly. To withdraw winnings earned using a bonus, you must complete the required wagering amount. A time limit also applies for meeting the wagering requirement.

• Each bonus offer comes with specific wagering requirements that must be met
• Bets placed with bonus funds may not contribute equally across all games
• If wagering requirements are not completed before the deadline, the bonus will be forfeited
• Accounts found to be abusing bonuses will be closed

7Responsible Betting Policy

1ex bet is firmly committed to responsible betting. We want our users to bet for entertainment, not out of compulsion. To support this, we provide a range of tools and features.

You can set your own daily, weekly, or monthly deposit limits, as well as loss limits. A cooling-off period — where your account is temporarily paused for a set time — is also available. If you feel betting is becoming a problem, please contact our support team.

For more details, visit our Responsible Gambling visit this page.

8Account Closure & Suspension

1ex bet reserves the right to temporarily suspend or permanently close any account without notice for any of the following reasons:

• Any violation of these terms and conditions
• Registering with false or misleading information
• Operating multiple accounts
• Misuse of bonuses or promotions
• Suspicious or unusual betting activity
• Suspicion of money laundering or fraud

You may request to close your account at any time. Any real-money balance remaining in your account (excluding bonuses) will be refunded to you.

9Dispute Resolution Process

If you have a dispute regarding a bet outcome or transaction, please contact our customer support team first. All disputes must be raised within 30 days of the incident. Our team aims to provide an initial response within 72 hours.

If you are not satisfied with the support team's decision, you may appeal to senior management. 1ex bet's decision is final in all disputes. Withdrawals from the account in question may be temporarily suspended while a dispute is ongoing.

10Changes to Terms & Their Effect

1ex bet reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, a notice will be posted on the platform or sent to your registered email.

Continuing to use the platform after any changes are made constitutes your acceptance of the updated terms. If any individual term is found to be invalid or unenforceable, all remaining terms will continue to apply in full.

For any questions regarding these terms, email us at: support@1exbet.ws